As Business Partner, participate in technical analysis to aid in making strategic decisions of the company's products. I work with the development team in implementing new features in products, guiding them with my business and IT experience.
Previously, I've created tools for automating customer service, capacitating the user support team. I've developed and managed the EDI tool with one of the largest retail company in Brazil, reaching the 3rd place mark on the company's revenues in the 2nd quarter of 2014, I participated in the evolution of audit mobile software that integrates the product with the highest turnover of the company. I Coordinated the EDI product integration team.
I recently participated in the creation of EDI tool for integrating enterprise systems with the CRM system one of the world leaders in the pharmaceutical sector logistics operations.